GMT-Master Exhibition | Time Zone to Time Zone

Frequently
asked questions

Below are some enquiries for the Exhibition.

Online reservation

Do I need a reservation?

All members of public are welcome to visit the Exhibition. Admission is free.

To ensure a pleasant visiting experience and safety, online reservation is required. You are invited to make your reservation via the “BOOK NOW” button ahead of time. Registrant will receive email confirmation with QR code for admission after successful reservation; this QR code is valid for single use only. Those who have made reservation time slot of exhibition will have priority for admission.

Walk-in registration will be subject to on-site crowd control at the time.

Can I reserve more than one time slot?

Each email address can book one time slot only.

Can I bring an additional guest?

To secure the entry time slot, each guest is required to make an individual booking.

How to change or cancel the reservation?

Booking changes and cancellations can be managed online from the confirmation email. No changes or cancellations will be allowed 24 hours before your booked time slot.

I am facing technical difficulties with the reservation system.

For further enquiries, please click here to contact us. Kindly provide your name, email address, mobile and booked time slot.

Upon Arrival

How do I go to the exhibition venue?

The Exhibition is held at Freespace, Art Park, West Kowloon Cultural District, Kowloon.
Please refer to the following link for how to get there: https://www.westk.hk/en/visit/transport?place=ChIJP3i2hfT_AzQRkykwoc6a-GE

What is the admission procedure upon entering the venue?

Please present your admission QR code from the confirmation email at the entrance. Those who have a booked time slot for visit will have admission priority.

What if I have lost the confirmation email and QR code?

If you cannot find your confirmation email and QR code at the entrance, our receptionist will be able to assist you on site.

Can I enter if I arrive earlier or later than the reserved time?

Please arrive at the time of your booked time slot. Admission is not guaranteed for any early or late entry but can only be accommodated based on on-site crowd control. We recommend changing your booking if you anticipate any changes in your arrival time.

Can I enter as many times as I want?

You can enter the Exhibition only with the QR code. Please be advised that the QR code is valid for single entry only. Visitors cannot re-enter the Exhibition. To ensure visitors have the best experience possible, please note that we give admission priority to those who have registered and might limit the number of guests that can be in the Exhibition at one time.

Accessibility

All public facilities at WestK are accessible for wheelchair users and people with disabilities. For details of access provisions at Freespace, please download the guide below. If you have enquiries during your visit, our on-site staff will be happy to assist.
https://www.westk.hk/en/visit/accessibility/venue-accessibility

Kindly inform us should you have additional accessibility requests. Please click here to contact us with your name, mobile, and booked time slot.

At the Exhibition

What are the opening hours?

The Exhibition is held from Monday, 26 May to Sunday, 8 June 2025, 10:00 – 21:00. Last admission is 8:30pm, and guests will be requested to leave the Exhibition by 21:00.

Time required for visit

Around 30-45 minutes.

Are pets allowed?

Pets are not allowed in the Exhibition (except service dogs accompanying the visually impaired).

Are there lockers and cloakrooms available?

There is a cloakroom in the Exhibition. Please do not bring large items or luggage and take good care of your personal belongings.

Is photography allowed on site?

Personal/non-commercial use photos and videos are welcome.

Media or commercial use activities in the Exhibition require prior approval. Photography, videotaping and recording of any kind for broadcast or transmission for commercial purposes is forbidden without prior permission. We reserve the right to deny admission or require a person to leave the Exhibition, without any compensation, and pursue claims against that person.

Is food & drink allowed on site?

No food and beverage items are allowed to be brought into the Exhibition.

Is there a lost and found?

Should you lose an item, please click here to contact us with your name, mobile, booked time slot, and lost item description.

What is the opening arrangement under adverse weather conditions?

Typhoon signal number 8 or above:

If Tropical Cyclone Warning Signal No. 8 (T8) or above is hoisted, the Exhibition will be cancelled, and remain closed if the signal is lowered after 2pm.

Black rainstorm warning:

The arrangements in relation to the hoisting of T8 or above as provided above shall apply to the case of the hoisting of Black Rainstorm Signal.

The Exhibition will reopen 3 hours after the adverse weather signal is lifted.